An expert IT team, without the overhead
Nearly every business runs on IT — but running IT shouldn't be your job. HIT becomes your outsourced IT department, keeping everything monitored, secure, and running smoothly so you can focus on growth.
Why do I need an MSP?
At HIT, a team of trained technicians works together so you always get the right answer from seasoned experts — not a single generalist stretched too thin. Because we work across many industries and environments, we know which technologies work well together and which to avoid, and we tailor every solution to your budget.
With HIT managed services, you pay only for what you need — without the cost of full-time IT staff. Most administration is handled remotely, so issues are resolved fast, with no waiting for someone to arrive on site.
A full-time IT hire means paying for…
- Benefits
- Training
- Vacation
- Office space
- Computers
- …and salary
With HIT, you get an entire team of specialists — and never worry about coverage during vacations, sick days, or turnover.
Request a quoteManaged services we offer
- Network monitoring
- Network appliance management
- Network design
- Server monitoring
- Storage / SAN management
- Workstation monitoring
- Firewall management
- On-site & hosted email management
- Printer / multi-function device monitoring
- Vendor management
- Back-up systems
- Computing design
- Mobile device support
- Custom service-level agreement
We manage your data center — wherever it lives
On-premises, in a third-party facility, or in the cloud, HIT keeps your servers, storage, and virtualization healthy, secure, and available — so you get enterprise-grade operations without running it yourself.
Secure & monitored
24/7 systems monitoring and alerting with proactive patching, hardening, and access controls.
Servers & storage
Lifecycle management for physical and virtual servers, SAN/NAS storage, and converged infrastructure.
Recovery built in
Back-up systems, disaster recovery, and business-continuity planning to keep you online.
- 24/7 systems monitoring & alerts
- Server & virtualization administration
- Storage / SAN management
- Hardware installation & upgrades
- Back-up systems
- Disaster recovery / business continuity
- Security firewalls
- Remote access options
- Custom service-level agreement
Managed IT services: common questions
What is a managed service provider (MSP)?
An MSP like HIT acts as your outsourced IT department — proactively monitoring, managing, securing, and supporting your networks, servers, storage, and workstations for a predictable monthly cost, so issues are resolved before they reach your team.
How much does managed IT cost compared to hiring in-house?
With HIT you pay only for what you need — without the salary, benefits, training, vacation, and office overhead of full-time IT staff. You get an entire team of specialists instead of a single generalist, with a plan tailored to your budget.
What's included in HIT's managed services?
24/7 network and server monitoring, firewall and security management, storage/SAN management, back-up and disaster recovery, on-site and hosted email, mobile device support, vendor management, and a custom service-level agreement (SLA) sized to your needs.
Do you support cloud and data center environments?
Yes. We manage your servers, storage, and virtualization on-premises, in a third-party facility, or in the cloud — with proactive patching, security hardening, and disaster recovery — so you get enterprise-grade operations without running it yourself.
How quickly does HIT respond to issues?
Most administration is handled remotely, so issues are resolved fast without waiting for someone to arrive on site. Response times are defined in your custom SLA, and 24/7 monitoring means we often catch and fix problems before you notice them.
Let's right-size your IT
Tell us about your environment and we'll tailor a managed-services plan that fits your needs, your goals, and your budget.